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Welcome to Summit Health

Contact Us


Customer Service

Medical Customer Service

For claim inquiries, adjustment requests, questions about our billing policies, or our provider search tool (Find Care):

medicalmedicare@yoursummithealth.com
844-827-2355 

Pharmacy Customer Service

pharmacymedicare@yoursummithealth.com
844-827-2355

Fax: 855-637-2666

Provider support

Summit Health Provider Relations

For escalated claim inquiries, contract interpretation, educational opportunities and onsite visit requests:
providerrelations@yoursummithealth.com

Contracting & credentialing

For questions regarding contracting and credentialing, please visit our work with us page.

Authorizations

For questions about authorizations and how to submit requests:
844-931-1778
Fax: 855-637-2666

Electronic data interchange (EDI)

For questions about electronic claim submission, payments and EFT/ERA enrollment forms:
edigroup@modahealth.com
800-852-5195

Benefit Tracker (EBT)

For questions about our eligibility and claims tracking tool:
ebt@modahealth.com
877-277-7270

Healthcare Services: Case management & disease management

833-460-0444
Fax: 855-232-6904

Mailing address

Summit Health Plan, Inc.

P.O. Box 820070
Portland, OR 97282

 

Holidays

We observe the following holidays. Business offices will be closed:

  • New Year's Day
  • Martin Luther King Jr. Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas

Last updated Oct. 1, 2024
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